Welcome to Holt Medical Practice
The doctors and staff of Holt Medical Practice aim to provide a wide range of healthcare and the information on this website will help you to make the best use of the services offered.
We are a Personal Medical Services (PMS) Practice and part of a One Stop Primary Care Service based on the Kelling Hospital site. This means that we deliver health care alongside other community staff including Community Nurses, Health Visitors, Therapists and other professions allied to medicine and voluntary agencies. We also give medical cover to Community beds located on the site.
We are also the main reception for Kelling Hospital.
Our patients can expect courteous and attentive care, in confidential surroundings. You may expect an explanation of your treatment and condition.
We ask patients to use the services in a thoughtful way, mindful of others needs.
Practice Area
The villages covered by the practice are listed alphabetically below. Baconsthorpe, Bale, Barney, Barningham, Binham, Blakeney, Bayfield, Bodham, Briningham, Brinton, Briston, Burgh Stubbs, Cley, Cockthorpe, Corpusty, Edgefield, Field Dalling, Fulmodestone, Glandford, Gunthorpe, Hempstead, Hindolveston, High Kelling, Hunworth, Kelling, Langham, Letheringsett, Little Barningham, Little Thornage, Lower Bodham, Melton Constable, Morston, Plumstead, Salthouse, Saxlingham, Saxthorpe,Sharrington, Stiffkey, Stody, Swanton Novers, Thornage, Thurning, West Beckham, Weybourne, Wiveton, Wood Norton.
Telephoning the Surgery (01263 712461)
The telephones are manned from 8.00am to 6.30pm Monday to Friday. The telephones are particularly busy between 8.30am and 11.00am with patients booking appointments. General and non-urgent enquires should be made after this time.
If you are calling for the Nurse Administrator or phoning to obtain your test results, could you please do this after 11am on 01263 714919.
If wish to contact or leave a message for one of the doctors at the surgery, please do so via their personnel assistant/secretary, whose direct dial numbers can be found in the "Telephone Numbers" list from the menu on the left.
The nurses use an internal messaging system for telephone call requests. Please give the receptionist your details if you would like to speak to a nurse and they will arrange for them to return your call.
New Telephone System
On Wednesday 23rd May Holt Medical Practice will be having a new telephone system installed. We have been reassured by our providers that there should be minimal disruption to the telephone service with our phone being down for an hour during the morning of the 23rd. At this point we are unsure when the system will be down to allow the changeover.
Should you require urgent medical assistance during the hour the telephone system is down please ring 07990971481. Please bear with us at this time we shall only have the one number which will only be available to reception. The secretaries and Pharmacy will have no phones available while the changeover is taking place.
The new system will improve the service currently offered by the Practice with a greater capacity for incoming calls and a new menu for patients to choose from. All calls will be recorded for staff training and we shall be able to monitor the number of calls coming in to allow us to staff the lines accordingly.
The Practice number will remain as 01263 712461 with only direct dial numbers being changed
The new direct dial numbers following the change over on Wednesday 23rd May for members of staff are listed below:
Sue Preston Practice Manager 01263 714330
Jennie Reynolds secretary 01263 714321
Jan Mortlock secretary 01263 714322
Caroline Sadler secretary 01263 714320
Sarah Walker secretary 01263 714325
Holt Cosmetic Clinic 01263 714343
Nurse Administrators 01263 714328
If you have any comments or concerns in regard to the new system please do contact me on 01263 714910