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Holt Medical Practice
 Holt Medical Practice

Regular closures for staff training 2019

Holt Medical Practice closes once a month for 2 hours for staff training.

During this time, urgent calls will be answered by Medicom for urgent medical advice. This means that patients will be unable to come into the surgery for enquiries or to collection medication.

 

Reminders will be posted at all three surgeries in advance of each date.

 

Closures will take place during the first week of the month, on alternate Wednesdays and Thursdays.

Holt Medical Practice will close between 12:30 and 14:30.

Melton Constable and Blakeney will both close at 12:00; on Wednesdays Melton Constable will reopen at 15:00.

 

Wednesday 6th March 2019

Thursday 4th April 2019

Wednesday 1st May 2019

Thursday 6th June 2019

Wednesday 3rd July 2019

Thursday 1st August 2019

Wednesday 4th September 2019

Thursday 3rd October 2019

Wednesday 6th November 2019

Thursday 5th December 2019

Wednesday 8th January 2020

Thursday 6th February 2020

Wednesday 4th March 2020

Urine testing policy updated

From 1st March 2019 we will be changing the way that we collect urine samples at Holt Medical Practice.

This is to help ensure we have adequate time in the day to check the sample, arrange transfer to the laboratory and treatment if indicated.

 

From 1st March we request that all urine samples are dropped off to either Holt Surgery or our branches before Midday. Any samples received after this point will not be tested unless in an emergency situation when a call with the duty doctor will be arranged first.

 

It is important before handing your sample in that you make sure you have fully completed the sample testing form including the symptoms that you have. Samples received without adequately completed forms again will not be tested.

 

Sample testing forms and the drop off bin will now be located behind reception.

We thank you in advance for your cooperation with this.

Have we got your mobile number?

Did you know that we automatically send out confirmation text messages for appointments up to 7 days beforehand, and reminder messages the day before?

 

If you are unable to attend an appointment, you can reply to the message (using just the word CANCEL) at any time of day, and your appointment will be automatically cancelled. This could save you a telephone call, and make the appointment available for another patient to take up.

 

If we hold your mobile number it may assist us in contacting you in the interests of your healthcare.

 

Bank Holidays

The Surgeries and Kelling Pharmacy will be closed on Bank Holidays.

 

2019

Friday 19th April - Good Friday

Monday 22nd April - Easter Monday

Monday 6th May - Early May Bank Holiday

Monday 27th May - Spring Bank Holiday

 

If you need urgent medical attention during this time please telephone NHS 111.

 

Click here to view the latest list of community pharmacies which are open over the Bank Holiday period.

Coming soon: Improved Access

North Norfolk Primary Care is an alliance of GP surgeries in North Norfolk and Broadland. The Improved Access scheme is part of the NHS' GP Forward View commitment to offer GP services at evenings and weekends.

 

Enriched Summary Care Record

The Summary Care Record is a system used by NHS healthcare professionals to share information which can be used if you need to access healthcare services anywhere in the country.

 

The basic Summary Care Record shows a list of your allergies and medication issues. All patients automatically have a SCR unless they have specifically opted out.

 

The enriched/enhanced Summary Care Record (eSCR) provides a lot more information in a read-only format, very similar to the information the GPs can see about you in the surgery. Details of your signficant past medical history including dates may be useful to your care either at A&E or even another GP surgery when you are a temporary resident. The eSCR operates on an opt-in basis.

 

If you are interested in activating your eSCR to support your healthcare please read the leaflet here, and speak to a member of the Reception team.

Holt Area Patient Participation Group

Click on the HAPPG menu on the left to see a recent update from the group. (January 2018)

Signposting - November 2017

Member Practices of North Norfolk CCG are undertaking a month long Signposting pilot. The Reception Team is trained to advise patients on seeking support from alternative organisations, such as dentists and pharmacies, before seeing a doctor or nurse for certain problems. When telephoning the surgery to make an appointment, you may be asked for the nature of the problem.

For more information about signposting, click here to see a short video explaining what it means.

 

When you visit the surgery you will see posters similar to the one below - are you using the right healthcare service for your needs?

 


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