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Holt Medical Practice
 Holt Medical Practice

Bank Holiday

Holt Medical Practice and Kelling Pharmacy are closed on Monday 26th August.

For medical advice, you can call NHS 111.

 

For information about the nearest community pharmacy, follow this link and select Norfolk.

Primary Care Networks

We have joined a Primary Care Network to help us deliver better services in the local area.

 

Our local PCN (NN1) comprises Holt Medical Practice, Fakenham Medical Practice, Sheringham Medical Practice, and Wells Health Centre. We are supported by North Norfolk Primary Care.

 

For more information, click here.

Online Services

We can now offer a new provider for online services. In addition to Patient Access, the NHS has recently rolled out its own app called the NHS App. See our Online Services page for more information.

 

 

Improved Access

Patients are now able to book GP and Nurse Practitioner appointments at 4 hub sites across North Norfolk. See the Improved Access menu on the left for more information.

 

What to ask your doctor

The NHS website has a useful guide on the sorts of questions to ask the doctor at your appointment. Click here to see it

 

Having a plan of what you want to talk beforehand about is very helpful, but please do not come with a list of problems! Appointments are only 10 minutes long which isn't much time to go through a big list. It is useful to begin your appointment with a summary of the problems - sometimes the last problem is actually the most important but time has run out!

Health Information pages updated

Have you seen our Health Information pages on the website? These have been updated with more information on local activities and services to promote self-care and support organisations.

 

You can also familiarise yourself with the poster below signposting to the most appropriate healthcare service. Posters are also on display in the surgery.

 

Choose Right

Regular closures for staff training 2019

Holt Medical Practice closes once a month for 2 hours for staff training.

During this time, urgent calls will be answered by Medicom for urgent medical advice. This means that patients will be unable to come into the surgery for enquiries or to collection medication.

 

Reminders will be posted at all three surgeries in advance of each date.

 

Closures will take place during the first week of the month, on alternate Wednesdays and Thursdays.

Holt Medical Practice will close between 12:30 and 14:30.

Melton Constable and Blakeney will both close at 12:00; on Wednesdays Melton Constable will reopen at 15:00.

 

Wednesday 6th March 2019

Thursday 4th April 2019

Wednesday 1st May 2019

Thursday 6th June 2019

Wednesday 3rd July 2019

Thursday 1st August 2019

Wednesday 4th September 2019

Wednesday 2nd October 2019

** ALL DAY **

Wednesday 6th November 2019

Thursday 5th December 2019

Wednesday 8th January 2020

Thursday 6th February 2020

Wednesday 4th March 2020

Urine testing policy updated

We will be changing the way that we collect urine samples at Holt Medical Practice.

This is to help ensure we have adequate time in the day to check the sample, arrange transfer to the laboratory and treatment if indicated.

 

From 1st March we request that all urine samples are dropped off to either Holt Surgery or our branches before Midday. Any samples received after this point will not be tested unless in an emergency situation when a call with the duty doctor will be arranged first.

 

It is important before handing your sample in that you make sure you have fully completed the sample testing form including the symptoms that you have. Samples received without adequately completed forms again will not be tested.

 

You can download the form to complete at home by clicking here (also linked under Useful Information).

 

Sample testing forms and the drop off bin will now be located behind reception.

We thank you in advance for your cooperation with this.

Have we got your mobile number?

Did you know that we automatically send out confirmation text messages for appointments up to 7 days beforehand, and reminder messages the day before?

 

If you are unable to attend an appointment, you can reply to the message (using just the word CANCEL) at any time of day, and your appointment will be automatically cancelled. This could save you a telephone call, and make the appointment available for another patient to take up.

 

If we hold your mobile number it may assist us in contacting you in the interests of your healthcare.

 

Enriched Summary Care Record

The Summary Care Record is a system used by NHS healthcare professionals to share information which can be used if you need to access healthcare services anywhere in the country.

 

The basic Summary Care Record shows a list of your allergies and medication issues. All patients automatically have a SCR unless they have specifically opted out.

 

The enriched/enhanced Summary Care Record (eSCR) provides a lot more information in a read-only format, very similar to the information the GPs can see about you in the surgery. Details of your signficant past medical history including dates may be useful to your care either at A&E or even another GP surgery when you are a temporary resident. The eSCR operates on an opt-in basis.

 

If you are interested in activating your eSCR to support your healthcare please read the leaflet here, and speak to a member of the Reception team.

Holt Area Patient Participation Group

Click on the HAPPG menu on the left to see a recent update from the group. (January 2018)

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