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Holt Medical Practice
 Holt Medical Practice

Staff Training

From April 2018, Holt Medical Practice will be closing once a month for 2 hours for staff training.

During this time, urgent calls will be answered by Medicom for urgent medical advice. This means that patients will be unable to come into the surgery for enquiries or to collection medication.

 

Reminders will be posted at all three surgeries in advance of each date.

 

Closures will take place during the first week of the month, on alternate Wednesdays and Thursdays.

Holt Medical Practice will close between 12:30 and 14:30.

Melton Constable and Blakeney will both close at 12:00; on Wednesdays Melton Constable will reopen at 15:00.

 

Thursday 5th April 2018

Wednesday 2nd May 2018

Thursday 7th June 2018

Wednesday 4th July 2018

Thursday 2nd August 2018

Wednesday 5th September 2018

Thursday 4th October 2018

Wednesday 7th November 2018

Thursday 6th December 2018

Wednesday 9th January 2019

Thursday 7th February 2019

Wednesday 6th March 2019

Enriched Summary Care Record

The Summary Care Record is a system used by NHS healthcare professionals to share information which can be used if you need to access healthcare services anywhere in the country.

 

The basic Summary Care Record shows a list of your allergies and medication issues. All patients automatically have a SCR unless they have specifically opted out.

 

The enriched/enhanced Summary Care Record (eSCR) provides a lot more information in a read-only format, very similar to the information the GPs can see about you in the surgery. Details of your signficant past medical history including dates may be useful to your care either at A&E or even another GP surgery when you are a temporary resident. The eSCR operates on an opt-in basis.

 

If you are interested in activating your eSCR to support your healthcare please read the leaflet here, and speak to a member of the Reception team.

Holt Area Patient Participation Group

Click on the HAPPG menu on the left to see a recent update from the group. (January 2018)

Have we got your mobile number?

Did you know that we can automatically send out confirmation text messages for appointments up to 7 days beforehand, and reminder messages the day before?

 

If you are unable to attend an appointment, you can reply to the message (using just the word CANCEL) at any time of day, and your appointment will be automatically cancelled. This could save you a telephone call, and make the appointment available for another patient to take up.

 

If you do not want to receive appointment reminder text messages, but you still want us to have your number, please speak to a Receptionist who can apply a block.

Bank Holidays

the Surgeries and Kelling Pharmacy will be closed on Bank Holidays.

 

2018

Monday 7th May Early May Bank Holiday

Monday 28th May Spring Bank Holiday

Monday 27th August Summer Bank Holiday

Tuesday 25th December Christmas Day

Wednesday 26th December Boxing Day

2019

Tuesday 1st January New Years Day

 

If you need urgent medical attention during this time please telephone NHS 111.

 

Click here to view the latest list of community pharmacies which are open over the Bank Holiday period.

Signposting - November 2017

Member Practices of North Norfolk CCG are undertaking a month long Signposting pilot. The Reception Team is trained to advise patients on seeking support from alternative organisations, such as dentists and pharmacies, before seeing a doctor or nurse for certain problems. When telephoning the surgery to make an appointment, you may be asked for the nature of the problem.

For more information about signposting, click here to see a short video explaining what it means.

 

When you visit the surgery you will see posters similar to the one below - are you using the right healthcare service for your needs?

 


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