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Holt Medical Practice
 Holt Medical Practice

Have we got your mobile number?

Did you know that we can automatically send out confirmation text messages for appointments up to 7 days beforehand, and reminder messages the day before?

 

If you are unable to attend an appointment, you can reply to the message (using just the word CANCEL) at any time of day, and your appointment will be automatically cancelled. This could save you a telephone call, and make the appointment available for another patient to take up.

 

If you do not want to receive appointment reminder text messages, but you still want us to have your number, please speak to a Receptionist who can apply a block.

Bank Holidays

Over the festive season, the surgeries and Kelling Pharmacy will be closed on Bank Holidays.

 

Monday 25th December 2017 - Closed

Tuesday 26th December 2017 - Closed

Monday 1st January 2018 - Closed

 

If you need urgent medical attention during this time please telephone NHS 111.

Signposting - November 2017

Member Practices of North Norfolk CCG are undertaking a month long Signposting pilot. The Reception Team is trained to advise patients on seeking support from alternative organisations, such as dentists and pharmacies, before seeing a doctor or nurse for certain problems. When telephoning the surgery to make an appointment, you may be asked for the nature of the problem.

For more information about signposting, click here to see a short video explaining what it means.

 

When you visit the surgery you will see posters similar to the one below - are you using the right healthcare service for your needs?

 


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