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Holt Medical Practice
 Holt Medical Practice

Main Practice Numbers

 

Practice Reception

(switchboard for all three surgeries and Kelling Pharmacy)

01263 712 461

Nurse Admin

01263 714 328

 

 

Medical Secretaries

 

Jane Stewart: Secretary and Personal Assistant to

Dr Franklin, Dr Chander & Dr Kopelman

01263 714 320

Janice Mortlock: Secretary and Personal Assistant to

Dr Brooks, Dr Marriott, Dr Irani, Dr Farthing & Dr Grice

01263 714 322

Laura Wakefield: Secretary and Personal Assistant to

Dr Clark, Dr Cook, Dr Powell

01263 714 325

Medical secretaries fax number

01263 714 345

 

Telephone System

A transcript of the messages on the phone system is recreated below.

Please be aware that your calls might be recorded for monitoring and training purposes. If you require urgent medical assistance or advice, please hang up and redial 999. If you’re calling to book an appointment our reception team is trained to direct you to the most appropriate service for your needs. In order to do this they will be asking you some questions about the nature of your call.

 

Please be as open as possible.

For test results please call back after 11am.

– for Reception, appointments, and home visits, press 1

– for all Dispensary and Prescription queries, press 2

– for Nurse Administration, press 3

– for the Medical Secretaries, press 4

 

For all other queries, please hold and your call will be answered as soon as possible.

 

Dispensary sub-menu

- for the Script Booth at Holt, press 1

- for the Dispensary at Melton Surgery, press 2,

- and for the Dispensary at Blakeney Surgery, press 3

 

Secretaries sub-menu

Press 1 for Jan - secretary to Dr Brooks, Dr Farthing, Dr Grice, Dr Irani, and Dr Marriott

Press 2 for Laura - secretary to Dr Clark, Dr Cook, and Dr Powell

Press 3 for Jane - secretary to Dr Chander, Dr Franklin, and Dr Kopelman

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